Click Options > Continue to enter the macOS recovery mode. When the Apple logo appears, you'll see a message letting you know that by continuing to hold the power button, you'll access startup options.Īfter a few seconds, the text switches to 'Loading startup options'. Next, press and hold the power button on your keyboard. On these machines, turn off your computer. On Macs with Apple co-processors including the MacBook Air (M1, 2020): it is actually a little bit easier to put the machine into recovery mode. At this point, the computer will boot up and open the recovery mode. When the computer screen goes black, hold down the 'Command' + 'R' keys on your keyboard until the Apple logo appears. To enter recovery mode on Intel machines: click on the Apple menu at the top left of the device, then choose 'Restart'. Entering recovery mode, an important step to reset a Mac, follows a different process on Intel-based machines and those with an Apple M1 co-processor or later. Enter recovery modeĪpple's Mac lineup is in a period of transition as the company shifts away from Intel-based processors. They pretty much soured me with all their 'help'.(Image credit: Apple) 3. Well, presumably needless to say, I did not buy my recent new MBP from that store nor do I intend to buy another computer from them. And a bit off topic, but the Apple store also scratched the bottom side of my new MacBook. I did not need or want the store's interference. The first thing I did was to reinstall the OS with the included DVD and start over from scratch. That same Apple store did me the same 'favor'. In fact, the Apple store did them a big disservice. The reason is, the Apple store that sold them the Mac did them a big favor and 'set it up' for them.

They had no knowledge of the concepts of Accounts on their new computer or passwords for their account etc.

'Huh, what's this? It wants a password? What password?' The first time a dialog window came up and asked them for their password they were stumped. If it was not on originally why must it be put on now? If it was on originally why would it not be automatically installed now? I suppose I am missing something from earlier in the thread.Īnyway, all that aside, I have a couple friends who got a new iMac. I guess I don't understand why iLife 09 has to be on the computer.

How to reset my macbook air to sell